Deliver Smarter.
Track Everything.
The all-in-one delivery intelligence platform for merchants and riders — real-time GPS, AI route optimisation, recurring subscriptions, and proof-of-delivery, all in a single workspace.
One platform, three workspaces
Merchants, Riders and Customers each get a tailored experience — wired together in real time.
Merchants
Create orders, assign riders in bulk, manage subscriptions and watch the whole fleet from a single dashboard.
Riders
Accept orders, navigate optimised routes, capture proof of delivery and check earnings — all from a mobile-first app.
Customers
Track their order live on a personalised page with rider name, ETA and a moving map — no app install needed.
Everything to run deliveries at scale
From order creation to last-mile proof, SmartLinks handles the full stack — no patchwork tools required.
Real-Time GPS Tracking
Live rider positions every 3 seconds on your dashboard and the customer's shareable tracking page.
AI Route Optimisation
Cluster orders by zone, minimise total distance and sequence stops in under two seconds.
Smart Subscriptions
Customers subscribe once — breakfast, lunch, dinner. Orders auto-create every night without lifting a finger.
Multi-Rider Bulk Assign
Push 50 orders to 5 riders in one click. Drag-drop to rebalance with a live route preview.
Rider Performance
Delivery rates, ratings, speed and distance per rider — identify your top performers instantly.
Bulk CSV / XLSX Upload
Import thousands of orders or subscriptions with instant validation and row-level error reports.
Proof of Delivery
Photo at drop-off — geotagged, timestamped and stored on a CDN, available for instant audit.
Status Webhooks
Push at every milestone — picked up, out for delivery, delivered — into your own systems.
Role-Based Access
Granular permissions per team member. Control exactly who sees orders, riders, settings or billing.
From order to doorstep, end to end
A workflow that takes seconds to learn and scales to thousands of deliveries a day.
Add your orders
Create one at a time, paste from CSV/XLSX, or pipe orders in from your storefront via API.
Optimise & assign
Let SmartLinks cluster orders into zones, sequence the stops and assign the best-fit rider.
Track everything live
Watch riders move on the map. Customers get a live tracking link. Webhooks fire on every status change.
Capture proof
Photo, signature, timestamp and geotag at drop-off — auditable and CDN stored.
See the full lifecycle run live
The merchant creates the order — manually or auto-generated from a subscription. The customer confirms the address, SmartLinks assigns the best-fit rider and tracks the delivery to the door.
Every rider. Every second.
Your ops dashboard shows all active riders live. Customers get a personal tracking page with ETA updates — no app install needed.
Know your best riders
Live scoring on speed, on-time rate and customer ratings — so you reward what matters.
Set it once. Deliver forever.
Configure recurring subscriptions per customer. SmartLinks auto-creates orders every night and slots them into tomorrow's routes.
Transparent, usage-based pricing
One flat platform fee. Pay only for what you deliver — volume discounts built in.
Covers platform access, maintenance, core features and ongoing support.
- Order Processing₹3.5
- Routing Optimisation₹2.5
- Order Processing₹3.0
- Routing Optimisation₹2.0
- Order Processing₹2.5
- Routing Optimisation₹1.5
- Dedicated account manager
- Custom SLA
- White-label options
- Priority support
Questions, answered
Everything else you might want to know before you open a workspace.
Yes — every plan starts with a 7-day free trial. No credit card required. You can cancel any time before the trial ends.
Absolutely. The Rider workspace is mobile-first and works as a Progressive Web App, with native-style background GPS tracking on Android.
When an order is dispatched, SmartLinks generates a unique tracking page with a live map, ETA and rider details. The link is shareable via SMS or WhatsApp — no app install required.
Yes. Drag-drop a CSV or XLSX file in the merchant dashboard. We validate every row and surface any errors before import — clean data, every time.
Today, SmartLinks is invite-only. Reach out to our team and we'll provision a workspace for you. Once provisioned, you can log in directly with your credentials.
On the Enterprise plan, yes — we expose webhooks for every order milestone and can build custom integrations to your storefront or ERP.
Ready to deliver smarter?
Join 340+ merchants already on SmartLinks. Setup in 10 minutes. No credit card required.